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Privacy Policy

Complete automated packaging line diagram showing case erecting, packing, strapping, and pallet wrapping

Effective Date :October 1, 2026]

At Shandong Former Machinery Co., Ltd. (“we,” “us,” or “our”), accessible from [https://fmpacker.com/], one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect and record, and how we use it. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [[email protected]].

1. Information We Collect |

We collect information that you directly provide to us when submitting an inquiry, requesting a quote, or communicating with us: 

  • Personal & Business Identifiers: Name, job title, company name, business email address, phone number / WhatsApp, and country. 

  • Project Specifications: Product interest, plant dimensions, voltage requirements, and packaging speed targets submitted in inquiry forms. 

  • Log & Technical Data: IP address, browser type, device information, and pages visited (collected automatically via standard server logs and Google Analytics). 

2. How We Use Your Information 

We use the collected information strictly for legitimate business operations: 

  • To process your machine inquiries, provide tailored solutions, and send price quotes. 

  • To communicate pre-shipment testing videos, technical documentation, and order updates. 

  • To provide after-sales engineering guidance and customer support. 

  • To improve our website performance, layout, and search engine optimization (SEO). 

3. Information Sharing & Third-Party Disclosure 

We do NOT sell, trade, or rent your personal data to third parties. We may only share necessary information with trusted service partners under strict confidentiality: 

  • Logistics & Freight Partners: Sharing recipient name, company address, and contact details to arrange sea/air freight and customs clearance. 

  • Payment Processors & Banks: Processing secure international wire transfers (T/T, L/C). 

  • Legal Compliance: Disclosing information only when required by law or to protect our legal rights. 

4. Data Security 

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, or disclosure. These include SSL encryption, secure servers, and restricted internal access protocols. 

5. Cookies and Tracking Technologies 

Like any other B2B website, we use “Cookies” to store information about visitors’ preferences and website optimization. You can choose to disable cookies through your individual browser options. 

6. Your Rights (GDPR & CCPA Compliance) 

Depending on your location, you have the following privacy rights regarding your data: 

  • Access & Correction: Request a copy of the data we hold about you, or ask to correct inaccurate information. 

  • Data Deletion (“Right to be Forgotten”): Request the removal of your personal and inquiry records from our system. 

  • Opt-Out: Unsubscribe from our technical newsletter or marketing updates at any time. 

To exercise any of these rights, please contact us at [[email protected]].

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us: 

  • Shandong Former Machinery Co., Ltd.

  • Email: [email protected]

  • Phone / WhatsApp: +86-13505379893

  • Address: No. B2318,Liying Street,Rencheng Zone, Jining City, Shandong Province,China

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